Privacy Policy

PRIVACY POLICY

Last Updated: February 9, 2026

EyeQ (“we,” “us,” or “our”) is committed to protecting your privacy and the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”). Please read this policy carefully. By using EyeQ, you agree to the practices described in this Privacy Policy.

This Privacy Policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Health Insurance Portability and Accountability Act (HIPAA) where applicable, and other relevant privacy laws.

1. Information We Collect

1.1 Personal Information

We collect the following personal information when you register and use EyeQ:

Name, email address, phone number
Date of birth, gender, and demographic information
Account credentials and profile information
Payment information (if applicable, processed through secure third-party providers)

1.2 Health Information

The following health-related information is collected when you use our eye scanning features:

Eye scan images and biometric data
Genetic markers and predispositions identified through AI analysis
Health condition indicators and risk assessments
Historical scan data and health tracking information
Self-reported health information you choose to provide

1.3 Technical Information

We automatically collect certain technical information:

Device information (model, operating system, unique device identifiers)
IP address and geolocation data
App usage data and analytics (features used, time spent, crash reports)
Camera and sensor data during eye scans
Log data and diagnostic information

2. How We Use Your Information

To provide eye scanning and AI-powered health analysis services
To generate personalized health insights and recommendations
To maintain and improve our AI algorithms and machine learning models
To track your health history and monitor changes over time
To communicate with you about your account, scans, and App updates
To provide customer support and respond to your inquiries
To ensure App security and prevent fraud or unauthorized access
To comply with legal obligations and protect our legal rights
To conduct research and development (using anonymized, aggregated data only)

3. How We Share Your Information

We do NOT sell your personal health information. We may share your information only in the following limited circumstances:

3.1 Service Providers

We share data with trusted third-party service providers who help us operate the App:

Cloud hosting and storage providers (AWS, Google Cloud, etc.)
Analytics and performance monitoring services
Payment processors (for paid features)
Customer support platforms

All service providers are bound by confidentiality agreements and are prohibited from using your data for any purpose other than providing services to us.

3.2 Legal Requirements

We may disclose your information if required by law or to:

Comply with legal obligations, court orders, or government requests
Protect our rights, property, or safety, or that of our users
Prevent fraud, security threats, or illegal activities
Respond to emergencies involving danger of death or serious physical injury

3.3 Business Transfers

If EyeQ is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

3.4 Anonymized Data

We may share anonymized, aggregated data that cannot identify you personally for research, AI model improvement, and industry analysis. This data does not contain any personal identifiers.

4. Data Security

We implement industry-standard security measures to protect your health information:

End-to-end encryption for data transmission
AES-256 encryption for data at rest
Secure cloud storage with access controls
Regular security audits and penetration testing
Multi-factor authentication options
Employee training on data protection and confidentiality
Compliance with HIPAA Security Rule standards where applicable

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal health information:

Right to Access: Request a copy of all personal and health data we have about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your data (subject to legal retention requirements).
Right to Data Portability: Receive your data in a machine-readable format and transfer it to another service.
Right to Restrict Processing: Limit how we use your data in certain circumstances.
Right to Object: Object to certain types of data processing.
Right to Withdraw Consent: Withdraw your consent to data processing at any time.

To exercise these rights, contact us at Eric@koderspedia.com or through the App settings.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Active account data: Retained while your account is active
Health scan data: Retained for up to 7 years for medical record purposes
Anonymized data: May be retained indefinitely for research and AI improvement
Deleted account data: Permanently deleted within 90 days of deletion request (except where legally required to retain)

7. Children’s Privacy

EyeQ is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. For users aged 13-17, we require verifiable parental consent before processing health information. If we discover we have collected data from a child under 13 without parental consent, we will delete it immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. We ensure appropriate safeguards are in place through:

Standard Contractual Clauses (SCCs) approved by the European Commission
Data processing agreements with service providers
Compliance with GDPR requirements for international transfers

9. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated policy in the App with a new “Last Updated” date
Sending you an email notification
Displaying an in-app notification

Your continued use of EyeQ after changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: Eric@koderspedia.com
Phone: 650-924-9924
Website: https://eyeq.live/
Data Protection Officer: privacy@eyeq.live

We will respond to your inquiries within 30 days.

BY USING EYEQ, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.